Dionne Wright Poulton knows all about the psychology behind our decision-making and how our biases can affect our career success. As the owner and brains behind Poulton Consulting Group, Dionne has a wealth of wisdom to help companies conduct productive dialogues about the tough subjects, from race to gender. An educator, author, diversity and inclusion consultant, and conflict mediator with decades of experience, Dionne is an expert at addressing and mitigating biases in the workplace. Here’s how she uses her know-how to help businesses succeed. With Dionne’s direction, companies can develop policies, programs and tools that help alleviate bias in the workplace, like detailed employee handbooks, specific course curriculum, fine-tuned conflict-mediation solutions and even immediate crisis-response fixes.
Dionne has helped establish welcoming work cultures for clients around the world, many who can’t say enough great things about her. One client praises Dionne’s approachable style of educating and effecting change in company culture through a combination of posing critical questions and actively listening.
With a Ph.D. in adult education from the University of Georgia, this diversity whiz is making her mark as a clear-cut advisor on the tough stuff in life, sharing her expertise as a speaker at workshops throughout the world, from Bermuda to Paris to Canada. She also shares her mastery on the airwaves though her beloved podcast, the Dr. Dionne Show, on which she discusses “diversity conversations that matter.”
You don’t have to go further than your bookshelf to learn from this top expert. Dionne’s insightful book, It’s Not Always Racist…But Sometimes It Is, offers new perspective about how to address a centuries-old issue. Rather than avoiding racial biases, both personal and systematic, Dionne pushes readers to hit the topic head-on, advocating for ongoing, open, honest and respectful dialogue.
Do you want to address biases in your workplace? Dionne has plenty of tools to help, but one of my favorites involves the acronym DIALOGUE: Don’t interrupt or argue, listen, offer grace, understanding and empathy.
Talking to people, especially those you work with, who have a dissenting opinion from your own can be terrifying. Here are some tips Dionne suggests: Focus on facts rather than personal attacks. Be comfortable with being uncomfortable. And separate your beliefs from your self-worth. Take Dionne’s guidance and start the conversation.
Today’s Woman to Watch shares with us how to C.H.E.C.K., where she explains what we should do when meeting people for the first time and when interacting with different people in public. Learn more by clicking the link here, or if you’re tuning in via podcast, head over to OnTheDotWoman.com!
