WHY DO BUSINESSES NEED DIVERSITY TRAINING?

We now live in a heightened social media and technological world where perception is everything and everyone has a cell phone that can capture and record the undesirable conduct of individuals. When we couple these technological advancements with our society’s increasing commitment to social justice and equitable treatment for all, displays of conduct from any employee or person that violates “societal standards” for behavior do not go unnoticed, unchallenged or unpunished. We only have to pause for a few moments to recall many incidents of “bad behavior” that has been caught on video or audiotape.

Regardless of who it is, inexcusable behaviors displayed by any employee at any level can tarnish the personal brand and image of that individual, as well as the brand of their respective employers AND their business affiliates. Moreover, there are equally important “internal” implications and consequences to these types of incidents. When employees are not trained to value and demonstrate a commitment to diversity and social justice, scandals, conflicts and misunderstandings are more likely to happen, and will inevitably compromise employee morale and productivity.

PCG offers research-based professional development courses that generally last 3-4 hours each. Workshops can be taken as individual 3-4 hour courses, or can be combined as full-day, 2-day or 3-day intensive trainings and/or team-building retreats.

**All workshops include Dr. Poulton’s empirically tested research methodology she created and utilized in her research at University of Georgia.



**For a comprehensive training experience and to add greater depth and breadth to your experience, Dr. Poulton will suggest specific workshops that will best suit your needs.

The following is a list of workshops we offer. If you are interested in any of our workshops and would like to learn more, please call or email us at:

1-877-263-2227 or info@poultonconsultinggroup.com

 

PROFESSIONAL DEVELOPMENT WORKSHOPS BY INDUSTRY

 

A. K-12 TEACHERS, PRINCIPALS, AND EDUCATORS IN HIGHER EDUCATION

1. Who Am I? Who Are You? – This is a foundational workshop in which individuals will generally learn about the influence of culture and socialization on human behavior in the workplace and beyond. Individuals will learn key concepts such as bias, stereotyping and xenophobia, as well as the psychology, sociology and research behind these concepts. Participants will also learn and understand why it is important to think critically about what one has been taught, and what one thinks he or she “knows.”

Who is this for?
*This course is ideal for first-time or “veteran” teachers, principals and school officials and professionals with little or more experience examining issues of diversity of in the workplace and beyond.

*This course is highly recommended before taking any other course. It may be combined with any other course as an intensive half-day or full-day training. Contact PCG today with any questions: 404-323-3842 or info@poultonconsultinggroup.com

2. Think You Are An Unbiased Teacher? Think Again! – When it all started… Created in 2004, this highly interactive and thought-provoking workshop helps educators and administrators critically explore, recognize and examine any unconscious and conscious biases, assumptions, stereotypes and preconceived notions they may have about urban classrooms and the students within them. This workshop is uniquely designed to increase and improve teacher and administrator cultural competency, improve classroom management skills—especially with respect to “disruptive students,” as well as enhance the quality of student-teacher interactions and teacher pedagogy.

Who is this For?
*This professional development workshop is ideal for K-12 teachers, principals, parents, school superintendents, and also educators in higher education. It is especially useful for those who have direct influence over instruction, policies, and general care of students, particularly in urban schools.

3. Students of Color in Trouble: Student Misconduct and Teacher Misperceptions – In this workshop, through analysis of real-life classroom scenarios and examination of 2014 research results conducted by the US Department of Education’s Office for Civil Rights on school discipline, participants will (a) explore and discuss reasons why some students misbehave, (b) discuss reasons why students of color are disproportionately disciplined and suspended from school in comparison to their white counterparts, and (c) explore and discuss teacher pedagogy and behavior that might encourage or exacerbate student disruption.

Who is this For?
*This workshop is for all education stakeholders who have direct and indirect influence over instruction, policies, and general care of students, particularly in urban schools. They include teachers, parents, administrators, discipline officials, counselors, superintendents, and trustees.

4. It’s Not Always Racist! – This workshop is based on Dr. Poulton’s acclaimed book, It’s Not Always Racist…but Sometimes It Is. In this workshop, participants will explore real-life case studies that will highlight incidents of both racism and racial bias. Participants will have an opportunity to learn how to decipher between racist and racial bias incidents, and will be taught how to critically analyze situations that might occur in the workplace. Lastly, participants will learn how to address and mitigate conflicts and misunderstandings as they relate to race, including how to challenge, address and resolve “situations” for themselves –both amicably and professionally–before they fester or escalate.

Who is this For?
This workshop is ideal for all teachers, school leaders and HR professionals in education.

*Contact PCG today with any questions: 404-323-3842 or info@poultonconsultinggroup.com

B. POLICE PROFESSIONALS

1. Who Am I? Who Are You? – This is a foundational workshop in which individuals will generally learn about the influence of culture and socialization on human behavior in the workplace and beyond. Individuals will learn key concepts such as bias, stereotyping and xenophobia, as well as the psychology, sociology and research behind these concepts. Participants will also learn and understand why it is important to think critically about what one has been taught, and what one thinks he or she “knows.”

Who is this for?

*This course is ideal for first-time or “veteran” employees, managers and HR professionals with little or more experience examining issues of diversity of in the workplace and beyond.

*This course is highly recommended before taking any other course. It may be combined with any other course as an intensive half-day or full-day training.

*Contact PCG today with any questions: 404-323-3842 or info@poultonconsultinggroup.com

2. Race, Policing and the Human Factor – provoking workshop, police personnel will explore real-life police situations, theory, and research that will help them learn and understand how a person’s beliefs, biases, assumptions and perceptions of different people can influence communication and behavior.

Who is this for?

This workshop is for all officers, detectives, sergeants, and police chiefs who serve diverse communities.

3. It’s Not Always Racist! – This workshop is based on Dr. Poulton’s acclaimed book, It’s Not Always Racist…but Sometimes It Is. In this workshop, participants will explore real-life case studies that will highlight incidents of both racism and racial bias. Participants will have an opportunity to learn how to decipher between racist and racial bias incidents, and will be taught how to critically analyze situations that might occur in the workplace. Lastly, participants will learn how to address and mitigate conflicts and misunderstandings as they relate to race, including how to challenge, address and resolve “situations” for themselves –both amicably and professionally–before they fester or escalate.

Who is this For?

This workshop is ideal for all police professionals at any rank, including those who directly support policing and policy.

4. Think You Are An Unbiased Communicator? Think Again! – In this workshop, through real-life case study analyses, participants will learn how employee assumptions and biases can influence how they communicate and interact with others, whether in person, by telephone, or via technology such as social media. Participants will also learn about different types of communicators, along with specific characteristics and challenges of each, including how to avoid and mitigate potential conflicts.

*Contact PCG today with any questions: 404-323-3842 or info@poultonconsultinggroup.com

C. EMPLOYEES (excluding teachers and police)

1. Who Am I? Who Are You? – This is a foundational workshop in which individuals will generally learn about the influence of culture and socialization on human behavior in the workplace and beyond. Individuals will learn key concepts such as bias, stereotyping and xenophobia, as well as the psychology, sociology and research behind these concepts. Participants will also learn and understand why it is important to think critically about what one has been taught, and what one thinks he or she “knows.”

Who is this for?

This course is ideal for first-time or “veteran” employees, managers and HR professionals with little or more experience examining issues of diversity of in the workplace and beyond.

2. Unconscious Bias at Work – Hate, bigotry and bias are learned behaviors, which means they can be unlearned. In this highly interactive and thought-provoking workshop, employees will critically explore, recognize and examine any unconscious and conscious biases, assumptions, stereotypes, and preconceived notions they may have about working in diverse workplace settings and the employees within.

Who is this For?

This workshop is ideal for any employee in any industry.

*Case studies and research utilized in each workshop are customized to reference specific industries, i.e. health disparities in health care, unconscious bias in advertising, etc.

3. It’s Not Always Racist! – This workshop is based on Dr. Poulton’s acclaimed book, It’s Not Always Racist…but Sometimes It Is. In this workshop, participants will explore real-life case studies that will highlight incidents of both racism and racial bias. Participants will have an opportunity to learn how to decipher between racist and racial bias incidents, and will be taught how to critically analyze situations that might occur in the workplace. Lastly, participants will learn how to address and mitigate conflicts and misunderstandings as they relate to race, including how to challenge, address and resolve “situations” for themselves –both amicably and professionally–before they fester or escalate.
Who is this For?

This workshop is ideal for employees in any industry.

4. Think You Are An Unbiased Communicator? Think Again! – In this workshop, through real-life case study analyses, participants will learn how employee assumptions and biases can influence how they communicate and interact with others, whether in person, by telephone, or via technology such as social media. Participants will also learn about different types of communicators, along with specific characteristics and challenges of each, including how to avoid and mitigate potential conflicts.

*Contact PCG today with any questions: 404-323-3842 or info@poultonconsultinggroup.com

D. HR PROFESSIONALS AND LEADERS

*All courses are designed to last 3-4 hours each. Some courses may be combined with others to create an intensive half-day or full-day training.

By Subject Area

Bias & Cultural Competency

1. Who Am I? Who Are You? – This is a foundational workshop in which individuals will generally learn about the influence of culture and socialization on human behavior in the workplace and beyond. Individuals will learn key concepts such as bias, stereotyping and xenophobia, as well as the psychology, sociology and research behind these concepts. Participants will also learn and understand why it is important to think critically about what one has been taught, and what one thinks he or she “knows.”

Who is this for?

This course is ideal for first-time or “veteran” managers and HR professionals with little or more experience examining issues of diversity of any kind in society and in the workplace. *This course is highly recommended before taking any other course. It may be combined with any other course as an intensive half-day or full-day training.

*Contact PCG today with any questions: 404-323-3842 or info@poultonconsultinggroup.com

2. Unconscious Bias at Work – Hate, bigotry and bias are learned behaviors, which means they can be unlearned. In this highly interactive and thought-provoking workshop, employees will critically explore, recognize and examine any unconscious and conscious biases, assumptions, stereotypes, and preconceived notions they may have about working in diverse workplace settings and the employees within.

Who is this For?

This workshop is ideal for all leaders and HR professionals in any industry.

*Case studies and research utilized in each workshop are customized to reference specific industries, i.e. health disparities in health care, unconscious bias in advertising, etc.

3. It’s Not Always Racist! – This workshop is based on Dr. Poulton’s acclaimed book, It’s Not Always Racist…but Sometimes It Is. In this workshop, participants will explore real-life case studies that will highlight incidents of both racism and racial bias. Participants will have an opportunity to learn how to decipher between racist and racial bias incidents, and will be taught how to critically analyze situations that might occur in the workplace. Lastly, participants will learn how to address and mitigate conflicts and misunderstandings as they relate to race, including how to challenge, address and resolve “situations” for themselves –both amicably and professionally before they fester or escalate.

Who is this For?

This workshop is ideal for all leaders, HR professionals, and EEOC investigators.

Communication

1. Reading Between The Lines – In this workshop, through real-life case study analyses, Leaders and HR professionals will learn how employee assumptions and biases can influence how they communicate and interact with their colleagues, and how easily misunderstandings and conflicts can arise. Professionals will also learn how to critically examine conversational text and discourse, as well as learn about different types of communicators and how they express themselves. All forms of communication will be addressed—person-to-person, by telephone, or via technology such as texting and social media.

*This foundational course is highly recommended before taking any other course. It may be combined with another course as an intensive half-day or full-day training.

2. Technology Gone Wrong – In this workshop, leaders and HR professionals will learn how to conceptualize, implement and sustain policies and protocols around acceptable use of technology in the workplace. Leaders will also have a more advanced opportunity to critically analyze “text” and how to make accurate and swift determinations of appropriate versus inappropriate employee conduct and communication.

3. Fostering Inclusive Workplace Environments – In this workshop, leaders and HR professionals will learn what it truly means to have an inclusive, equitable and inviting workplace where ALL feel welcome and heard. Leaders will also learn the specific steps, decisions, and strategies that are necessary for creating and sustaining a viable accountability system that both fosters decorum, and serves as an established entity for support when and if things go wrong. Specific HR functions such as Diversity Strategy, Recruiting, Onboarding, Promotion, and Retention will also be explored.

*Contact PCG today with any questions: 404-323-3842 or info@poultonconsultinggroup.com